Are you interested in buying a face mask? Have you recently purchased one and have a question about the masks? Check out some of our most frequently asked questions below for a quick answer.
Frequently Asked Questions
How do your masks compare to medical grade masks?
These are not certified N95 but are as close to that protection level as we can produce. On average, medical mask ALTERNATIVES are between 50-90% as effective, depending on the components used, with hydrophobic fabric recommended by wear-trial facilitators, material scientists, and the World Health Organization.
What is a non-woven filter/liner and why do I need one?
The melt-blown, non-woven, polypropylene liner adds an additional layer of safety and are made of fabrics from the same material used in certified masks.
Dispose of liner after 6-8 hours of wear and replace with new liner.
What’s the difference between LDM masks and cotton masks?
Our masks are made using two dense layers of breathable, hydrophobic/water repellent scuba (lightweight neoprene) fabric. Cotton is NOT hydrophobic due to the high level of permeability.
For information about the inherent permeability of cotton ---> HERE
For information about why cotton is NOT permitted in hospital PPE, due to the transmission of spores of Aspergillus fungus.
More information about American Society for Testing and Materials
Once a droplet of moisture permeates the mask (referred to as "strike-through") the mask is no longer effective, and it has become a conduit for infected cells. This is why moisture-repellent fabrics are more effective at blocking, both incoming and outgoing droplets, and for a longer period of time.
I've ordered for a second time and the strap material options are different than the first time I ordered. Why is that?
The straps are made using a variety of findings. Please read and view the details on each product description to see which is offered for a particular mask. We also offer MODIFICATION KITS if you would like the option of strap material, or over-ear wear.
At the onset of the Covid-19 pandemic, there was a worldwide shortage of elastic and we had exhausted 5 different types from different suppliers. As the supply chain has caught up, we are seeing more options become available.
We will be offering many of our mask options with ribbon in the future because:
It is readily available in high quality.
Elastic is no longer guaranteed to be of high quality as suppliers are now shipping their oldest stock and some has become “tender” (brittle and stiff).
Ours are some of the only masks that we are aware of that actually stretch, whereas most masks do not, and therefore require elastic for better fit.
Ribbon doesn’t damage hair or roll down, like elastic can.
When adjusted properly, it is far more comfortable. (All of our team members have traded their elastic for ribbon.)
How can I purchase a mask and liners?
You can purchase a mask and liners online at LisaDraderMurphy.shop/collections/masks
I’m a local client, can I come pick them up at your studio?
Yes! You may now order online and arrange to pick up your order at our studio in Falmouth, NS. Our boutiques in Bedford, Halifax, amnd Cavendish, PE are also open and have a variety of our mask options available for sale.
What are the safety precautions you and your staff are taking?
Our staff are taking every precaution possible throughout all stages of production, processing and shipping. We practice physical distancing at our studio, have a hand-washing sink and are packaging the masks in-house to avoid any further contact with the outside.
Can I make a special order for bulk orders?
Yes! In recent weeks, we have overcome many supply-chain hurdles, and are now able to negotiate on volume orders.
Do you make children’s sizes?
Yes! We currently offer a selection of 3-layer masks in a child's size. Our adult masks are also adjustable and feature a toggle at the back for tightening and loosening, fitting some children and teens.
I placed an order, but I’d like to change it now. Can I do that?
Whether you’re looking to add to an order, change an order, or combine orders, call us at 902.798.0050 to discuss with one of our associates. As long as you have not yet received your fulfillment notification, there is an opportunity to make changes.
If I place my order today, when will it be shipped?
Turnaround time is fluctuating at the moment due to the sheer number of orders we are processing, but you should receive your fulfilment notification within 1-4 business days. Canada Post is experiencing unprecedented volumes and delivery times may vary.
You’ve sold out of something I’d like to order online - will it be available again?
Due to an influx of orders, we sometimes run out of our current stock of fabric before we’re able to order more. If these are sold out online, just check back in a couple of days and we should have them back up.