Are you interested in buying a face mask?  Have you recently purchased one and have a question about the masks?  Check out some of our most frequently asked questions below for a quick answer.


Frequently Asked Questions

 

How do your masks compare to medical grade masks? 

These are not certified N95 but are as close to that protection level as we can produce. On average, medical mask ALTERNATIVES are between 50-90% as effective, depending on the components used, with hydrophobic fabric recommended by wear-trial facilitators, material scientists, and the World Health Organization.

 

What is a non-woven filter/liner and why do I need one? 

The melt-blown, non-woven, polypropylene liner adds an additional layer of safety and are made of fabrics from the same material used in certified masks.  

Dispose of liner after 6-8 hours of wear and replace with new liner. We have been offering and including these filters since producing our very first facemask. This material is now recommended by every top doctor, the WHO, and Health Canada.

 

What’s the difference between LDM masks and cotton masks?

Our masks are made using two dense layers of breathable, hydrophobic/water repellent scuba (lightweight neoprene) fabric.  Cotton is NOT hydrophobic due to the high level of permeability.

For information about the inherent permeability of cotton ---> HERE

For information about why cotton is NOT recommended in hospital PPE, due to the transmission of spores of Aspergillus fungus

More information about American Society for Testing and Materials

Once a droplet of moisture permeates the mask (referred to as "strike-through") the mask is no longer effective, and it has become a conduit for infected cells.  This is why moisture-repellent fabrics are more effective at blocking, both incoming and outgoing droplets, and for a longer period of time. 

 

How can I purchase a mask and liners?

You can purchase a mask and liners online at LisaDraderMurphy.shop/collections/masks

 

I’m a local client, can I come pick them up at your studio? 

Yes!  You may now order online or and arrange to pick up your order at our studio in Falmouth, NS. Our boutique in Bedford is also open and has a variety of our mask options available for sale.  We hope to safely reopen Halifax and PEI locations soon, and they will be available there as well.

What are the safety precautions you and your staff are taking?

Our staff are taking every precaution possible throughout all stages of production, processing and shipping.  We practice physical distancing at our studio, have a hand-washing sink and are packaging the masks in-house to avoid any further contact with the outside.  

 

Can I make a special order for bulk orders?  

Yes!  In recent weeks, we have overcome many supply-chain hurdles, and are now able to negotiate on volume orders. 

 

Do you make children’s sizes?

Yes! We currently offer a selection of 3-layer masks in a child's size. Our adult masks are also adjustable and feature a toggle at the back for tightening and loosening, fitting some children and teens.  

 

I placed an order, but I’d like to change it now.  Can I do that?

Whether you’re looking to add to an order, change an order, or combine orders, call us at 902.798.0050 to discuss with one of our associates. As long as you have not yet received your fulfillment notification, there is an opportunity to make changes.

 

If I place my order today, when will it be shipped?

You should receive your fulfilment notification within 1-4 business days.

You’ve sold out of something I’d like to order online - will it be available again?

Due to an influx of orders, we sometimes run out of our current stock of fabric before we’re able to order more.  If these are sold out online, just check back in a couple of days and we should have them back up.